Booth Attendant - Camp Long Creek

Ridgedale, MO
Marina
06-16-2020
BCL
Depends on Experience 

Position Summary: To ensure all guests are greeted in a friendly and courteous manner, handle all payment transactions for entry into camp ground, maximize guest satisfaction and revenue.

Essential Functions:

  • Provide exceptional service.

  • Welcome guests, answer questions and direct guests to the appropriate areas

  • Initiates contact with guests with a warm welcome and the willingness to assist the guest

  • Must be proactive in anticipating the guest’s needs

  • Handle all cash and charge sales made through the Booth for camp ground access passes.

  • Able to communicate all pricing for Marina and Camp Long Creek as well as understand and operate

  • Must effectively communicate all pertinent information amongst his/her team members and supervisory staff in regards to daily operations.

  • Report stock levels of office supplies to the Marina leadership team.

  • Always carries themselves in a friendly approachable manner

  • Must be highly service focused with a desire to engage with guests. 

  • Maintain a high level of cleanliness for all areas within the department.

  • Report all incidents of guest dissatisfaction to the Marina leadership team.

  • Alert Marina leadership team of potential hazard issues and prevent accidents whenever possible.

  • Performs other related duties as assigned

Candidate Profile:

Skills and Knowledge

  • Ability to communicate effectively, understand and carry out written and oral directions, and establish good working relationships with co-workers and resort guests.

  • Able to work in outside weather conditions

  • Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis

  • Have the ability to lift 50 pounds occasionally.

  • Be able to work weekends and holidays, mornings and evenings as business demands.

  • Writing - Communicate effectively in writing as appropriate for the needs of the audience.

    Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Guest and Personal Service - Knowledge of principles and processes for providing guest and personal services. This includes guest’s needs assessment, meeting quality standards for services, and evaluation of guest satisfaction.

  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.