Operations Administration Assistant

Ridgedale, Missouri
Big Cedar Lodge
Depends on Experience 
Full Time

Position Summary:

To handle administrative duties for the operations department.  


Essential Functions:

  • Answer telephones for various members of operation team.
  • Greet visitors and assist in meeting their needs.
  • Communicate with other departments on behalf of resort leadership.
  • Maintain accurate and up-to-date filing and trace systems.
  • Must utilize personal computer, with varying software programs, including Microsoft Office Suite products.
  • Arrange appointments.
  • Prepare presentations and statistics for the operations department
  • Provide AV support during presentations
  • Other duties as assigned.


Candidate Profile:


Skills and Knowledge

  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.