E-Commerce Operations Associate

Ridgedale, Missouri
Big Cedar Lodge
Depends on Experience  Hourly
Full Time


The E-Commerce Ops Associate will be responsible for managing all online orders. They will work closely with the E-Commerce Manager to ensure all orders are pulled, packed, and shipped out in a timely manner. They will be responsible for keeping the E-commerce inventory organized and in the correct locations.




  • 50% - Pulling and fulfilling online orders.
  • 30% - Count and Receive new products received from outlets.
  • 10% - Working with E-Commerce Manager on the process of photographing new items.
  • 10% - Managing inventory of packing materials used daily.

Other duties as assigned.      

Minimum Degree Required:
High School Diploma or GED Qualifications: Must be self-motivated and able to finish each order in a timely manner.

Knowledge, Skills & Ability:
- Basic math skills required.

- Physical ability to stand for extended periods; bend, stoop, and kneel.

- Able to lift up to 40 pounds.

- Dependable and reliable.

Computer Skills:
At least a basic set of computer skills with the ability to learn new software in a timely manner. (Run-It, FedEx ship manager).

Analytical/Critical Thinking:
The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.

Customer and Personal Service:
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Aligning Performance for Success:
Skilled at focusing and guiding others in accomplishing work objectives.

Building Trust:
Ability to interact with others in an honest, fair, and respectful way, giving others confidence in one's intentions and those of the organization. Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.

High Work Standards:
Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.

Planning and Organizing:
Skilled at establishing courses of action for self and others to ensure work is completed efficiently.

Problem Solving / Decision Making:
Ability to identify and understand issues, problems, and opportunities, using effective approaches for choosing a course of action or developing solutions.



Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.