Human Resources Assistant

Ridgedale, Missouri
Human Resources
06-09-2021
Big Cedar Lodge
Depends on Experience  Hourly
Full Time
Day

Position Summary:

The Human Resource Assistant will perform administrative tasks and services to support effective and efficient operations of the organization’s human resource department.

Expected Contributions:

  • Provide exceptional guest service to both our internal and external guests
  • Answers and directs departmental phone calls.
  • Receives and distributes office mail.
  • Schedules and organizes appointments; takes minutes during departmental meetings.
  • Proofreads and types documents and correspondence produced by department.
  • Maintains accurate and up-to-date human resource files, records, and documentation.
  • Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
  • Maintains the integrity and confidentiality of human resource files and records.
  • Participate in the planning of associate events
  • Guide applicants through the application process

Essential Functions

  • Excellent verbal and written communication skills
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
  • Excellent organizational skills and attention to detail
  • Organize the front office and follow-through on all commitments
  • Assist with Taking Root (New Hire Orientation)
  • Assisting associates with shoe orders, shuttle trips, etc.
  • General office duties
  • Other duties as assigned

Candidate Profile:

Education and Experience

  • Associate’s degree in related field required.
  • Prior related office experience preferred.
  • Fluent in Spanish preferred

Skills and Knowledge

  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
  • Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.