Room Attendant Coordinator

Ridgedale, MO
Housekeeping
08-04-2020
BCL
Depends on Experience 
Full Time
Day

Position Summary:  Perform a variety of housekeeping duties including vacuuming, mopping, surface cleaning, dusting, and changing linens in all assigned areas in accordance with Big Cedar Lodge procedures and standards. Attention to detail and Guest assistance and service are required. This position works closely with a team as a leader to ensure the department meets Big Cedar standards. The right candidate is punctual, thorough but fast, and eager to learn.

Essential Functions:

  • Clean rooms and public spaces as outlined in the housekeeping manual and/or as directed by the Executive Housekeeper
  • Provide leadership for teammates to ensure standards are met and procedures are followed
  • Effectively communicate with teammates and management
  • Perform general sweeping, scrubbing, mopping, and vacuuming of floors as needed
  • Scrub sinks, basins, bathtubs, showers, and toilets
  • Dispose of trash from bins and containers
  • Change of linens, and gather used linens such as sheets and towels for laundering
  • Clean windows, glass surfaces, mirrors, and counters as needed
  • Check all fixtures in room to ensure proper working order
  • Communicate with dispatcher on clean rooms or room status changes
  • Report maintenance defects in rooms
  • Maintain an awareness of all safety procedures and guidelines as they relate to Guests and Associates
  • Be knowledgeable of cleaning products, their proper uses and necessary personal protective equipment to perform the tasks with safety awareness in mind
  • Maintain cleaning equipment, supplies, and products; ensure safe and sanitary storage and care of products
  • Provide professional, friendly service to all Guests
  • Other duties as assigned

 

            Candidate Profile

 

            Education and Experience:

 

  • High school diploma or general education degree (GED)
  • Six to twelve months related experience and/or training
  • Or equivalent combination of education and experience
  • Familiarity with computer software word processing and database and spreadsheet (especially Excel) is essential
  • Good understanding of Housekeeping department duties

            Requirements:

  • At least 21 years of age
  • Possess a valid driver’s license with Missouri class "E" or Arkansas class “D: with a "P" endorsement
  • Clean and safe driving record
  • Physically able to push vacuum cleaner for extended periods of time
  • Ability to lift up to 25 pounds frequently
  • Ability to walk/stand for extended periods of time
  • Ability to reach, stretch, bend, climb stairs, and walk during daily routine

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/

or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills:  Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:  Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills and Abilities:  The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction.  Must be detailed oriented.  Need strong clerical, organizational and communication skills.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Travel Requirements

  • Not applicable

Big Cedar Lodge, LLC is an equal opportunity employer. Big Cedar Lodge, LLC evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, protected veteran status, disability/handicap status or any other characteristic protected by applicable law.

EEO is the Law

Reasonable Accommodations

Big Cedar Lodge, LLC is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to bclhr@big-cedar.com or call (417) 339-5067 and let us know the nature of your request and your contact information.