HIRING NOW! Safety and Security Control Officer

Ridgedale, MO
Big Cedar Lodge
Depends on Experience Hourly
Full Time

Scope of Position

The Safety & Security Control Officer is responsible for ensuring the operational duties within the security office are handled efficiently and respectfully with a sense of urgency and genuine customer service.  This person will support all patrol officers in their daily scope of duties via the access control center, two-way radio communications, telephone communications, and video surveillance platform to ensure programs and processes established are being executed following departmental standards.    


Duties and Responsibilities

  • The Safety & Security Control Officer will provide support in ensuring all organizational information/collateral is handled promptly and professionally.
  •  Ensure proper transmission of confidential information both internal and external.
  • Ensure proper execution of assigned duties.
  • Maintain a professional appearance, demeanor, and reputation.
  • Knowledgeable of, adhering to, promoting, and enforcing all policies and procedures of Big Cedar Lodge.
  • Serve as an ambassador to the Big Cedar Lodge Safety & Security Department, interacting with guests and providing genuine Ozark Hospitality in every interaction.
  • Assist with processing Lost & Found items accurately and in a timely, professional manner.
  • Stay abreast of access control requests.
  • Monitoring and retrieval of CCTV surveillance feed.
  • Proactively maintain the skills required to perform job duties.
  • Conduct post-shift vehicle inspections and record the findings.
  • All other duties as requested by your management team.



  • High School Diploma required.
  • Excellent written & verbal communication.
  • Strong analytical skills
  • Ability to follow instructions as directed and work with a sense of urgency.
  • Must possess strong problem-solving skills; be able to identify and resolve problems promptly, gather and analyze information objectively, use reasoning even when handling emotional situations.
  • Ability to focus attention on details.
  • Able to work flexible schedules/shifts as needed for a 7-day operation.


Physical Requirements

  • Ability to safely lift to 50# unassisted.
  • Ability to sit, stand, squat, lift, and/or walk for the duration of the scheduled shift, (up to 10 consecutive hours).
  • Ability to understand, interpret, and execute verbal and written instruction.