Spa Coordinator

Ridgedale, MO
Spa
03-30-2021
BCL
Depends on Experience  Hourly
Full Time
Varies

Position Summary:

Directing all efforts towards guest satisfaction, the achievement and maintenance of Big Cedar standards as well as retail sales to maximize profit.

Essential Functions:

·  Monitor daily provider books/schedule including on call, arrival time, departure time ensuring we are accommodating possible guest request, and daily operations

·  Assist with staff scheduling

·  Ensure back of house standards are maintained: provider stocking, room standards and daily responsibilities

·  Inventory control, receiving, labeling of merchandise

·  Provide current and detailed information about all spa services and operating information

·  Check guest out in a timely, accurate and concerned manner

·  Familiar with all retail product; maximize retail sales

·  Book and schedule treatment staff frugally, efficiently and fairly

·  Assist with cleanliness of all Spa areas including all common areas, fitness facilities and locker rooms.

·  Perform Administrative duties as required by your manager

·  Additional Responsibilities:

·  Responsible for the overall operation of the reception area including maximizing spa bookings while creating and accommodating the guests--- spa experience.

·  Maintain accurate accounting procedures for all transactions and reconcile all transactions at end of work shift

·  Oversee Spa POS system & Spa reservation system

 

 

Candidate Profile:

 

Education and Experience

·  Minimum two years supervisory/management experience in Spa or Hospitality industry

 

 

 

Skills and Knowledge

·  Must be able to stand and exert well paced mobility for up to 8 hours in length.

·  Flexible and long hours sometimes required.

·  Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

·  Must be able to work night, weekends and holidays with a varied schedule.
·  Must be able to convey information and ideas clearly

·  Efficient and well-organized; able to handle simultaneous, varied tasks

·  Assertive with an outgoing personality

·  Ability to promote, describe and sell accordingly

·  Must be able to read and write to facilitate the communication process