Food & Beverage General Manager

Ozark, Missouri
The Ozark Mill And Finley Farms
The Ozark Mill and Finley Farms
Depends on Experience  Annual

Ozark Mill and Finley Farm Description: Located in the heart of the Ozarks, Ozark Mill & Finley Farms is a historical and cultural destination for a new generation of travelers. Set along the Finley River in Ozark, MO, just a short drive from Springfield. We have taken great care to restore the working grist mill (built 1833) along the riverbank, to continue a long tradition of being the center of the community. The mill creates a unique place that embraces our heritage and supports a modern shift towards a more simple way of living. These inspired spaces offer events and programs that will allow people to experience an Ozark way of life in a whole new way. Inspired by the spirit of the Midwest, we are committed to delivering memorable experiences and genuine hospitality.

Modeled after the family farms that once dotted the Ozark landscape, Finley Farms honors the true spirit of the Ozarks agricultural beginnings—through time honored techniques, education and a sense of pride. Finley Farms is a multi-parcel, small plot, high-yield farm that will include a variety of edibles from vegetables to fruit and herbs to mushrooms. The farm produces seasonal products for the on-site farm market and restaurants. The farm is dedicated to being a resource and an educational amenity for the area. The farm grows produce that is incorporated through a myriad of food, drinks and products throughout the entire property.  

Our business focus is outdoor retail and destination hospitality. We have deep roots and a deep love for the Ozarks which is why we are committed to the conservation and restoration of our land and our landmarks.  

Position Summary: The Food and Beverage General Manager at Finley Farms is responsible for creating unforgettable dining experiences for every guest visiting The Ozark Mill and Finley Farms. This position leads the front-of-house staff and is responsible for all service aspects of The Mill Restaurant, The Garrison, Private Events and the Workshop.

Essential Functions:

  • Monitor food and service to ensure that appropriate quality standards are maintained in all outlets.
  • Supervise and assist as necessary with all operations, which may include: line set-up and restocking; food preparation, customer service; cleaning and organizing cooking, service and dining area; dishwashing; bartending, menu development, large party reservations etc.
  • Prepare a variety of administrative/operations reports and records; timesheets, daily staffing reports, inventories, cash reports etc.
  • Oversees all opening and closing duties of dining outlets and bar effectively.
  • Oversee the ordering, receiving, and maintaining of appropriate par levels of front of the house beverages and supplies; which may include coordinating the transportation of goods.
  • Oversee the entire beverage inventory program, ensuring 3% or less variance for all outlets.
  • Responsible for meeting all budgeted financial goals for revenue’s, costs, expenses and EBITDA
  • Plan and conduct manager staff meetings.
  • Manage all internal/external communications in a timely and effective manner
  • Regularly attend resort communications meetings.
  • Partner with White River Conference Center on all banquet events
  • Instruct, and assist with, specialized Workshops, as directed by The Ozark Mill and Finley Farms leadership.
  • Monitor and promote to all staff the importance of Finley Farms asset protection
  • Facilitate monthly departmental meetings and follow through on unresolved topics.
  • Other duties as assigned

 Candidate Profile:

 Education and Experience

  • Preferred Degree:  Bachelor’s Degree in Hospitality Management
  • Experience:   5 years in Restaurant Management   
  • Certifications: ServeSafe and beverage service certification required.

 Preferred Traits

  • Experience with farm to table dining.
  • Ability to motivate others and lead people in the area of correct procedures and follow through.
  • Ability to deal effectively with a variety of company personnel and outside vendors.
  • Good personal hygiene.
  • Excellent interpersonal and communications skills
  • Ability to perform as a strong team player

Skills and Knowledge

  • Broad, advanced knowledge and skills related to restaurant operations, including experience in ordering, inventory control, staff scheduling, cash reports and similar administrative or management functions (preferably in multi-unit operation).
  • Advanced administrative, math and supervisory skills. Some previous budget administration experience.
  • Experience working with a variety of commercial food service equipment.
  • Proven ability to deal effectively with guests and other company personnel, in person, on the phone, and in written communication.
  • Strong wine and liquor knowledge preferred.
  • Ensure that alcoholic beverages are served within the rules proscribed by the Missouri Department of Public Safety Alcohol and Tobacco Control.
  • Demonstrate exceptional fiscal management skills, including financial analysis, budget creation, forecasting, labor and inventory control, and P&L oversight
  • Effectively control labor to budget, while maintaining the highest guest experience standards.


 Management Competencies

  • Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
  • Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
  • Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.
  • Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
  • Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
  • Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
  • High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
  • Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
  • Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.