Engineering Manager

Ridgedale, MO
Depends on Experience  Annual
Full Time

Position Summary:

To assist in ensuring that all the facilities at Big Cedar are maintained to the highest level. Direct the installation and repair of all electrical, plumbing, mechanical, and architectural systems throughout the facility to insure safety and efficiency. Directs Engineering staff, and responds to needed emergency situations.

Essential Functions:

In addition to performance of the essential functions, this position will be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Plan, manage and deliver efficient, cost effective and customer oriented building service and property management, utilizing in-house and contracted staff, as necessary.

  • Develop and oversee corrective, preventative maintenance programs.

  • Administer policies and procedures ensuring effective departmental performance.

  • Perform facility functions in compliance with applicable regulations and protect staff health, safety, security and work like quality, and the environment.

  • Plan and manage facility & grounds projects defining scope, plans, obtaining approvals identifying and securing resources and evaluating project results.

  • Manage and support emergency preparedness developing specific plans and procedures, providing staff training and ensure systems and procedures are tested.

  • Provide pricing for materials/parts and other supplies onto the work orders

  • Administer the acquisition, distribution and use of tools, equipment and supplies.

  • Assist with warranty issues on equipment and service provided.

  • Maintain a good PM program for rooms, common areas, equipment, etc.

  • Assist in developing departmental capital and expense budgets including all appropriate elements, historical data and projected changes in business practices or current arrangements.  Periodically track accuracy of expenses charged to the appropriate code.

  • Assist the Director of Engineering conduct weekly Departmental Safety meetings.

  • Assumes responsibilities of other managers and supervisors in their absences.

  • Provide superior service to our customers (internal and external) at all times.  Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner.

  • Negotiate third party contracts and ensure compliance to specifications and terms.

  • Provide leadership articulating vision and objectives, promoting trust and respect, and employing strategies that create committed and motivated staff.

  • Extended hours during emergency situation may be required.

  • Other duties deemed necessary by the Director of Engineering

Candidate Profile:

  • Education and Experience

  • 2 years experience in the Engineering industry.

  • Hospitality Engineering experience preferred

  • 4 year degree in a related field preferred

Skills and Knowledge

  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.

  • Guest and Personal Service - Knowledge of principles and processes for providing guest and personal services. This includes guest’s needs assessment, meeting quality standards for services, and evaluation of guest satisfaction.

  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.

  • Originality- The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.

Management Competencies

  • Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
  • Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
  • Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.

  • Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.

  • Communication- Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
  • Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
  • High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.

  • Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.

  • Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.