Golf Administrative Assistant

Ridgedale, MO
Big Cedar Lodge
Depends on Experience 

Position Summary:

To handle administrative duties for the Golf Operations and Golf Course Maintenance departments as necessary.

Essential Functions:

  • Communicate with other departments on behalf of golf department leadership.
  • Merge and route appropriate golf communiques to other departments within BCL & BPS.
  • Respond to telephone inquiries and specifications for referral to golf department leadership.
  • Greet vendors, direct them to appropriate locations and assist in meeting their needs.
  • Adhere to standards of operations, policies, procedures, instructions, etc., generating and completing all necessary forms, correspondence, etc.
  • Maintain a complete database of vendors, expense accounts and associates.
  • Create PO’s for retail & expense purchases for Golf Ops and Golf Maintenance in accordance with BCL & BPS SOP’s; track the receipt of purchases and accrue appropriately if necessary.
  • Perform in a manner that demonstrates the philosophies of Big Cedar Lodge.
  • Type and distribute all correspondence, including proposals, letters, contracts, etc. for managers, ensuring that all correspondence is 100% accurate.
  • Maintain vendor account files and ensure that all required historical information is included in files, i.e. accurate traces, daily-checklist, letters, emails, invoices etc
  • Have working knowledge of all departments at BCL and the facility amenities.
  • Liaise with other BCL departments to help ensure collaboration    
  • Perform other duties as assigned by management
  • Remain current with all pertinent computer software programs and equipment relative to job – Outlook, Excel, Word, Power Point, Springer-Miller, etc.
  • Appropriate, professional appearance and presentation
  • Monitor payroll entries and adjust following associate and manager approvals.

Candidate Profile:

Education and Experience

  • High school diploma or GED
  • 4 year degree in a related field preferred
  • 2 years’ experience providing administrative support to executive or director level positions.


Skills and Knowledge

  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
  • Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
  • Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
  • Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
  • Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
  • Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
  • Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.
  • Must possess a valid MO Class E driver license and a safe driving record