Position Summary:

To handle administrative duties for the Golf Operations and Golf Course Maintenance departments as necessary.

Essential Functions:

• Communicate with other departments on behalf of golf department leadership.
• Merge and route appropriate golf communiques to other departments within BCL & BPS.

• Respond to telephone inquiries and specifications for referral to golf department leadership.

• Greet vendors, direct them to appropriate locations and assist in meeting their needs.
• Adhere to standards of operations, policies, procedures, instructions, etc., generating and completing all necessary forms, correspondence, etc.
• Maintain a complete database of vendors, expense accounts and associates.
• Create PO’s for retail & expense purchases for Golf Ops and Golf Maintenance in accordance with BCL & BPS SOP’s; track the receipt of purchases and accrue appropriately if necessary.
• Perform in a manner that demonstrates the philosophies of Big Cedar Lodge.
• Type and distribute all correspondence, including proposals, letters, contracts, etc. for managers, ensuring that all correspondence is 100% accurate.
• Maintain vendor account files and ensure that all required historical information is included in files, i.e. accurate traces, daily-checklist, letters, emails, invoices etc
• Have working knowledge of all departments at BCL and the facility amenities.
• Liaise with other BCL departments to help ensure collaboration    
• Perform other duties as assigned by management

• Remain current with all pertinent computer software programs and equipment relative to job – Outlook, Excel, Word, Power Point, Springer-Miller, etc.

• Appropriate, professional appearance and presentation
• Monitor payroll entries and adjust following associate and manager approvals.

Candidate Profile:

Education and Experience

• High school diploma or GED
• 4 year degree in a related field preferred
• 2 years’ experience providing administrative support to executive or director level positions.

Skills and Knowledge

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
• Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
• Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
• Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
• Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
• Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
• Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.
• Must possess a valid MO Class E driver license and a safe driving record